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Questions & Answers


  • You are being looked after in a residential and nursing home, so you may  be confident that professional help and advice is on hand at all times - in consultation with our highly qualified nurses or your GP. We will  help you make arrangements if you need hospital treatment..

     


  • Certainly, but please discuss ‘personalising’ your room with our matron.

     


  • Ask around.  Everyone likes our home-cooked food.  And we don’t serve cheap tea or coffee!

     


  • Where to start!  Music, other visiting entertainment, exercises, bingo, outings, quizzes, farm visits – we even have an activities specialist!  If you have a hobby or an interest, be sure to let us know. Organised worship also take place in the home.

    Birthdays and other annual celebrations are enthusiastically catered for (any excuse, say our carers!) Hairdressing, chiropody and some other visiting services are charged for. (see also the Fees/Beds section).

     


  • This is very important, and the religious needs of all beliefs are respected and encouraged. Matron can provide you with local contacts. Clergymen (and women!) from different religions attend the home regularly.

     


  • Of course!  This is your home; we even have a guest room for emergency stays.  We will be delighted to serve refreshments in your room, a lounge, or in the garden, weather permitting. If a visitor has travelled a long way, and requires a meal, we can even arrange this.

    We encourage families to be involved in the care of their relatives, doing some laundry, for example. Children are always welcome, as are (friendly) pets. Always talk to Matron:  she will have lots of ideas about how you can be involved.

     


  • If you are fully mobile and able, you can come and go as you please.  If you are not, friends and relatives can take you out at any time. All our residents, mobile, able or not, are offered trips out. We will even arrange transport or wheelchairs for you. Please discuss this aspect of care with our matron.  All we ask is that you let us know.

     


  • To comply with legislation, smoking is only allowed in certain designated areas, and is risk-assessed.

     


  • We're always happy to answer any questions you might have. Please call us on 023 9273 4259 or email us at info@st-ronans.co.uk

     

St Ronans Nursing and Residential Care Home
23-31 St Ronans Road, Portsmouth, Hampshire, PO4 0PP

Matron and Nurses: 023 9273 3359   -   Finance and Admin: 023 9273 4259